At PelicanPoint Appliance Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from visitors to our website, how we use that information, and the choices you have regarding your information. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

The primary types of information we collect include personal data you voluntarily provide when you contact us, either by phone or through our call request form. This data may include your name, phone number, email address, and any other details you may provide in your communication. Additionally, we may collect non-personal browsing data through cookies or web beacons to enhance your browsing experience.

Use of Information

We use the personal information you provide to facilitate our services, such as scheduling repairs, responding to inquiries, and improving our service offerings. By contacting us and providing your information, you consent to us and our trusted partners contacting you via phone, email, or text regarding service-related purposes. Non-personal browsing data is used to understand how visitors use our site and to improve its functionality.

Sharing of Information

We may share your personal information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as otherwise stated in this Privacy Policy.

Data Security

PelicanPoint Appliance Repair implements a variety of security measures to maintain the safety of your personal information. Although no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal data.

Limitation of Liability

By using our website, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes arising from your use of our website or services. Any compensation for claims is limited to a maximum of $100. In the event of a dispute, each party is responsible for bearing their own legal fees and expenses.

Opt-Out and Contact Information

If at any time you wish to opt-out of communications from us or our partners, or if you have any questions regarding this Privacy Policy, please contact us at (786) 298-5084. Please allow a reasonable amount of time for us to process your requests.

Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.